For people who have multiple phone lines, it can be difficult to answer every phone call all the time. When you're out and about or not near one of your phones, you may want to make sure that it's possible not to miss a call. With the use of virtual call forwarding, that's possible to do. You may be wondering whether virtual call forwarding can benefit your business. Keep reading to find out more about this service:
What Is Virtual Call Forwarding?
Virtual call forwarding is when you get phone calls sent to one number forwarded to another phone number or phone service. The call will be redirected for you and you can choose what number or service the call will be transferred to when you set up your service. You can choose to forward certain calls to certain people or numbers, or you can change your settings for different days or times of the day. This results in a more professional phone experience for your customers.
What Are Some of the Benefits of This Service?
Both individuals and businesses choose to use this service because of its benefits. Some advantages include the ability to transfer calls to multiple numbers at once, the ability to select what time of day calls are forwarded to a particular line or service, the ability to transfer calls to a specific voicemail, and the ability to save time since you'll no longer need to manually transfer your calls.
Signs You May Need This Service
If you're unsure if this service is right for you, here are some signs that it may be time to sign up for a virtual call forwarding service:
- You keep missing important phone calls
- You keep having voicemails to sift through at the start of each day
- Your team is struggling to transfer calls quickly
- You're frequently away from the office and there isn't always someone available to answer the phone there
- You require numbers to be sent to a different team member at certain times of day
Virtual call forwarding makes it easier to handle your calls because you won't need to worry about missing calls while you're in a meeting or on the road. You can easily set up virtual call forwarding through a phone service. If you want to learn more about virtual call forwarding services and if you're ready to sign up for this service, contact a business phone service provider.